Start with the responsible source

Reduce fall risks through medication review, vision and hearing care, strength and balance, safer homes, appropriate equipment, and emergency planning. The resources below are starting points for verification, applications, complaints, provider searches, and local referrals.

Where to begin

  • Use CDC STEADI and older-adult fall resources.
  • Use Medicare coverage information for therapy and durable medical equipment.
  • Use the state Assistive Technology Act program for equipment support.
  • Use Eldercare Locator for local prevention and home-modification resources.

Official and established resources

Prepare before calling or applying

  • Write the exact question and desired outcome.
  • Have the relevant card, notice, bill, account number, dates, and ZIP code available—but do not send sensitive information to an unverified contact.
  • Ask whether the office serves the correct county, plan, provider type, or legal issue.
  • Ask what documents are required and whether an appointment is necessary.
  • Record the representative’s name, date, confirmation number, and next step.
  • Request an accessible format, interpreter, relay service, or reasonable accommodation when needed.

Verify the organization

Use the official web address or a phone number printed on an official notice. Commercial advertisements and lead-generation forms can appear above government results in search engines. Confirm the domain before entering personal information.

More pages

Within this subject: Updates and Official Changes, Decision Checklist, Common Mistakes and Warning Signs, State-by-State Differences.

Related subjects: Assistive Technology, Medical Equipment, and Home Modifications, Chronic Conditions, Prevention, and Healthy Aging, Emergency Preparedness and Accessible Evacuation.

Last reviewed

Resource links and descriptions were reviewed on 2026-07-30. Program capacity, hours, and local availability still require direct confirmation.